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Telesales Representative
Tredegar NP22
Commutable from Mountain Ash, Abercynon, Ystrad Mynach, Merthyr Tydfil, Pontypridd, Hirwaun, Blackwood, Caerphilly
Benefits:-
- 25 Days holiday plus bank holidays
- Pension Scheme - matched 5%
- Commission Opportunity
- Onsite parking
- Excellent training opportunities
This is a great opportunity to join a thriving business who put employee welfare and development at the forefront of the business. This role will provide a 5% matched pension, 25 days holiday in addition to bank holidays, a competitive salary and the ability to earn commission. The business have rapidly expanded over the last few years and looking to add to their sales team with the addition of a Telesales Representative. The role will come with full training on their products and services.
Role & Responsibilities:
- To contact existing and potential customers through tele-sales activity and record activity
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed - setting appointments as required
- Enter and update customer information
- Handle grievances to preserve the company's reputation
- Keep records of calls and sales and note useful information
- Continuous improvement on KPIs to ensure effectiveness of campaigns
- Measured success to be monitored with delivery against impact - daily, weekly and monthly Reporting
Knowledge, Skills & Experience:
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Excellent communication and interpersonal skills
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Ability to learn about products and services and describe/explain them to prospects
- Negotiation skills with the ability to resolve issues and address complaints
25734/400
To apply please email your CV / resume to
If you are interested in this position please click 'apply'.
Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.
Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
