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A dynamic Team Leader is sought to lead a team of technicians and analysts, ensuring operational demands are met and aligning with customer expectations. Reporting directly to the QC Manager, the Team Leader plays a crucial role in maintaining and enhancing the laboratory’s performance and compliance with GMP standards.
Day-to-day of the role:- Plans and prioritises daily workload in alignment with customer requirements, adapting as necessary.
- Reviews analytical data for accuracy, completeness, and compliance with documented procedures.
- Ensures the laboratory team adheres to safe working practices and company standards, fostering a safe, positive, and achievement-oriented environment.
- Collaborates closely with the QC Manager and other departments, such as Supply Chain and Planning, to optimise laboratory performance in testing both incoming starting materials and outgoing finished products.
- Manages daily scheduling plans for Operations, ensuring the team is effectively scheduled and resourced.
- Balances operational demands with team needs, such as annual leave requests, and ensures necessary laboratory supplies are available.
- Tracks and trends relevant KPIs for the QC department and drives continuous improvement activities to streamline QC procedures and processes.
- Participates in on-site customer audits and visits, acting as the main point of contact for escalations, particularly for out-of-specification results or supplier documentation issues.
- Leads and manages the team, promoting ownership and professional development among team members.
- Communicates and collaborates efficiently across departments, ensuring effective communication and cohesion between laboratory shifts.
- Proven experience in a leadership role within a QC or similar laboratory setting.
- Excellent organisational and leadership skills.
- Ability to manage and prioritise tasks effectively.
- Strong analytical skills and attention to detail.
- Excellent communication and interpersonal skills.
- Experience in managing KPIs and driving continuous improvement.
- Ability to train and mentor team members.
- Competitive salary and benefits package.
- Opportunities for professional development and training.
- Supportive and collaborative work environment.
