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I am recruiting for a Sales and Marketing Executive to support the growth of my client organisation.
Key Responsibilities
1. Sales and Customer Engagement: Proactively approach customers in the showroom or via phone/email to understand their needs and preferences, offer expert advice, and facilitate product selection.
2. Account Management: Cultivate and maintain lasting relationships with existing clients, ensuring their satisfaction, addressing inquiries, and upselling products to drive repeat business.
3. Lead Generation: Utilise various channels to identify and pursue new sales opportunities, including utilising a CRM system of existing leads and the occasional home viewing with potential clients..
4. Product Knowledge: Stay up-to-date with our product range, features, and benefits to effectively communicate the value to customers.
5. Order Processing: Manage the end-to-end sales process, from order placement, supplier negotiations and delivery coordination, ensuring seamless customer experiences. Some invoicing will be required using a simple inhouse user friendly system.
6. Performance Analysis: Track and report on sales metrics, customer feedback, and market trends to identify opportunities for growth and improvement.
7. Marketing analysis: Evaluate and populate marketing strategies to improve the sales of the business. Propose sales techniques to generate new leads and enquiries. Look at trends and marketing opportunities. Implement new marketing strategies.
Requirements:
- Proven experience in telephone and face to face inbound sales, preferably in flooring, interiors or the luxury retail industry.
- Excellent interpersonal and communication skills, with the ability to build rapport and engage effectively with customers and partners.
- Strong negotiation and persuasion abilities to close deals and drive revenue.
- A passion for design and a keen eye for aesthetics to provide valuable design advice to customers.
- Results-oriented mindset with a track record of meeting or exceeding sales targets.
- Impeccable organisational and time management skills to prioritise tasks and manage multiple client accounts efficiently.
- A full UK drivers license and own vehicle ideal but not necessary
Desirable but not essential:
- Strong content writing skills with some knowledge of SEO
- Some experience with basic Photoshop tools
- Some experience with wordpress
Benefits:
- Competitive salary and performance-based incentives.
- Opportunity to work in a vibrant and creative environment.
- Access to a diverse collection products
- Continuous professional development and growth opportunities.
- Employee discounts on products.
- 21 Days paid holiday in addition to bank holidays
Benefits:
- Employee discount
- On-site parking
- Store discount
Schedule:
- Monday to Friday
- Two Saturdays a month
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
