- Significant post-qualification professional experience in a similar environment
- Expert knowledge in specialist subject area, including policy, legislation, systems, and professional guidelines
- Strong understanding of emerging trends and sector-wide developments
- Proven experience developing and implementing systems, policies, procedures, and best practices
- Excellent ICT skills, including Microsoft Office and specialist software
- Sound knowledge of operational systems, functionality, and capabilities
- Experience in delivering complex projects and contributing to organisation-wide programmes
- Ability to lead service transformation and drive continuous improvement initiatives
- Strong planning, organisational, and workload prioritisation skills
- Ability to manage and evaluate performance against set targets and standards
- Highly effective interpersonal, communication, negotiation, and influencing skills
- Proven problem-solving ability using initiative, creativity, and strategic awareness
- Ability to apply professional judgement in complex, high-impact decisions
- Experience advising senior leaders, councillors, and external partners on complex or sensitive issues
- Confident in representing the service or council internally and externally
- Skilled at balancing conflicting requirements and negotiating successful outcomes
- Contribute to the development of long-term strategies and policies
- Track record in identifying risks, trends, and service performance issues and recommending actionable solutions
- Responsible for setting service standards and working practices that have council-wide impact
- Ability to monitor and review service delivery and implement change where needed
- Postgraduate professional qualification and/or significant relevant experience at a technical/professional level
Back to searchQuality Assurance Lead - Pensions
4Recruitment Services
Posted 16 days ago, valid for 6 days
Trowbridge, Wiltshire BA14 7WJ
Full Time
In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.
Sonic Summary
- The Quality Assurance Lead position in Pensions is a permanent role based in Wiltshire, offering a salary between £49,764 and £52,400 per annum.
- Candidates are expected to have significant post-qualification professional experience in a similar environment, ideally with expertise in policy, legislation, and systems.
- The role requires strong planning, organizational, and ICT skills, along with the ability to lead service transformation and deliver complex projects.
- Excellent interpersonal and communication skills are essential, as the position involves advising senior leaders and representing the service externally.
- This full-time, hybrid role allows for 2-3 days in the office and 2-3 days working from home, and a postgraduate professional qualification is preferred.
