SonicJobs Logo
Left arrow iconBack to search

Call Handler

Page Personnel Secretarial & Business Support
Posted 3 days ago, valid for 17 days
Location

Trowbridge, Wiltshire BA14 7WJ

Salary

£22,000 - £26,400 per annum

info
Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position is a 5-month temporary role as an Outbound Call Handler with potential for extension.
  • The job involves contacting patients to conduct stock checks on their food supply, requiring strong communication skills and attention to detail.
  • Candidates should have previous experience in customer service or call handling, with a compassionate approach to patient care.
  • The salary for this position is £12 per hour, and candidates should possess excellent verbal communication skills.
  • Comprehensive training, ongoing support, and opportunities for career advancement are offered in a positive work environment.
  • 5 Months Temp work with the potential of an extension

Client Details

Our client is a leading provider of healthcare services committed to ensuring the well-being and satisfaction of patients. We prioritise quality and efficiency in everything we do, striving to deliver excellent service and support to those in our care

Description

We are currently seeking a dedicated and empathetic Outbound Call Handler to join our team. As a Call Handler, your primary responsibility will be to contact patients to conduct stock checks on their food supply. This role requires strong communication skills, attention to detail, and a compassionate approach to patient care.

  • Make outbound calls to patients to inquire about their current food supply.
  • Conduct stock checks to assess the availability of essential food items.
  • Record and update information accurately in the database.
  • Provide empathetic and supportive communication to patients during calls.
  • Collaborate with the inventory team to ensure accurate stock assessments.

Profile

  • Excellent verbal communication skills.
  • Strong attention to detail and accuracy.
  • Empathetic and patient-oriented approach.
  • Ability to work independently and in a team environment.
  • Previous experience in customer service or call handling preferred.
  • Knowledge of basic computer applications and data entry skills.

Job Offer

  • £12ph Salary
  • Comprehensive training and ongoing support.
  • Opportunities for career advancement and professional development.
  • Positive and inclusive work environment.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.