Quality Controller

Quality Controller

• Annual Salary: £24,000
• Location: Trowbridge
• Job Type: Full-time, Permanent

Join the UK’s largest schoolwear supplier as a Quality Control Specialist. We are dedicated to producing sustainable, affordable, and high-quality schoolwear. In this role, you will ensure our products meet the highest standards of quality through meticulous inspection and effective collaboration with our Design and Buying teams.

Day-to-day of the role:

• Inspect products upon delivery to ensure compliance with quality standards.
• Write detailed inspection reports, highlighting issues and suggesting improvements.
• Manage visual inspections and colour consistency across product ranges.
• Serve as a point of contact for customer feedback, ensuring issues are resolved efficiently.
• Conduct investigations on customer returns and provide timely feedback to relevant departments.
• Maintain accurate records of stock movements and quality control activities.
• Support the Design and Buying teams with product development tasks.
• Manage the Quality Control mailbox and handle ad-hoc tasks as required.

Required Skills & Qualifications:

• Confidence in working independently and making decisive approval decisions.
• Experience in handling pressure and adhering to routine processes.
• Strong time management and reporting skills.
• Excellent communication and collaboration abilities.
• Keen attention to detail and a methodical approach to tasks.
• Experience in Quality Control is preferred but not essential.
• Proficiency in Microsoft Office, especially Excel.
• Knowledge of garment construction and pattern understanding is beneficial.

Benefits:

• No weekend work; standard hours are Monday to Friday, 8:30 am to 5:00 pm.
• Celebration leave and early finish at 3 pm on Fridays during winter.
• Free parking and easy access to local transport.
• Opportunity to contribute to a B-Corp certified company.
• Engage in sustainable practices daily to help reduce environmental impact.