Facilities Assistant

We're looking for a Facilities Assistant to join our team. Working within a bustling atmosphere as part of passionate team, you'll play a core part in providing fantastic customer service.

Hours: 7am - 11am, Saturday and Sunday

Salary: £11.50 per hour

Duration: Permanent

Interviews: 20 November 2024

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

Trelissick is set in its own peninsula, with panoramic views over the Fal Estuary. The house provides the perfect setting to enjoy the ever-changing seascape and countryside with refreshments from the tea room. Visitors can follow meansering paths through the garden, leading to exotic planting and formal lawns with herbaceous borders bursting into colour.

As a Facilities Assistant, you'll assist with the day to day cleanliness and presentation of the National Trust’s public toilets. You’ll turn your practical hand to all sorts of cleaning, ensuring all our facilities are kept in good working order. You’ll ensure the highest standards of customer service across the area by always implementing a ‘customer comes first’ attitude.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

You'll be;

• Helpful & Friendly

• Customer focused with a positive attitude

• Enthusiastic with a willingness to learn

• A team player, but also can work on your own initiative

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme 

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.