Back to search2nd Line Engineer
DK Recruitment
Posted 6 hours ago, valid for 3 days
Truro, Cornwall TR1 2QQ, England
£30,000 - £32,000 per annum
Full Time
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Sonic Summary
- DK Recruitment is looking for a 2nd Line Engineer for a client in Truro, offering a salary of up to £32,000 depending on experience.
- The role involves daily support on the service desk, automated fault resolution, and customer interaction.
- Candidates should possess strong communication skills and a friendly telephone manner, along with experience in various IT technologies.
- The position requires a driving license and personal vehicle, with benefits including fully funded training and 31 days of annual leave.
- This opportunity is ideal for those seeking career progression in a growing Managed Service Provider.
Duties/Technical Skills
• Supporting customers on the service desk on a daily basis including automated faults resolution, customer reported fault resolution
• Strong communications skills and an ability to talk with customers at all levels with a good clear and friendly telephone manner
• Update the internal knowledgebase with issue resolution details
You will be working with the following technologies:
• Microsoft Server Operating Systems & Windows Desktop
• Apple Mac Desktops and laptops
• Microsoft-Office 365
• Firewalls, Switches and managed WiFi
• Hyper-V & VMWare
• Microsoft 365 Exchange
• Microsoft 365 SharePoint
• VoIP phone systems
• Microsoft Azure
• Amazon Web Services
• Dell SANs and Storage
• CCTV systems
• Physical Cabling and Networking
HQ: Truro/Cornwall
Must have driving licence and own vehicle.
Benefits:
• Paying up to £32,000 DOE
• Fully funded training & certifications
• Birthday gift package
• 31 days annual leave
If you are interested in this role, please click apply now or email your CV directly for immediate consideration and we will be in contact to discuss your experience and the position in more detail.
DK Recruitment is acting as an Employment Agency in relation to this job vacancy
