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2nd Line Engineer

DK Recruitment
Posted 18 days ago, valid for 6 days
Location

Truro, Cornwall TR1 2XR, England

Salary

ÂŁ25,000 - ÂŁ30,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • DK Recruitment is looking for a 2nd Line Engineer for a client in Truro, offering a chance to grow with a Managed Service Provider.
  • The role requires strong communication skills and experience in supporting customers on a service desk, resolving both automated and reported faults.
  • Candidates should have experience with technologies such as Microsoft Server, Office 365, Apple products, and various networking systems.
  • The position offers a salary of up to ÂŁ32,000 depending on experience and includes benefits like fully funded training and 31 days of annual leave.
  • Applicants must have a driving license and their own vehicle, with the agency acting as an Employment Agency for this vacancy.

DK Recruitment are seeking a 2nd Line Engineer Engineer on behalf of our client based in Truro. This is an exciting opportunity to work for a growing Managed Service Provider who offer great career progression alongside extensive training to excel in your IT career.Duties/Technical Skills• Supporting customers on the service desk on a daily basis including automated faults resolution, customer reported fault resolution• Strong communications skills and an ability to talk with customers at all levels with a good clear and friendly telephone manner• Update the internal knowledgebase with issue resolution details

You will be working with the following technologies:• Microsoft Server Operating Systems & Windows Desktop• Apple Mac Desktops and laptops• Microsoft-Office 365• Firewalls, Switches and managed WiFi• Hyper-V & VMWare• Microsoft 365 Exchange• Microsoft 365 SharePoint• VoIP phone systems• Microsoft Azure• Amazon Web Services• Dell SANs and Storage• CCTV systems• Physical Cabling and NetworkingHQ: Truro/CornwallMust have driving licence and own vehicle.Benefits:• Paying up to £32,000 DOE• Fully funded training & certifications• Birthday gift package• 31 days annual leaveIf you are interested in this role, please click apply now or email your CV directly for immediate consideration and we will be in contact to discuss your experience and the position in more detail.DK Recruitment is acting as an Employment Agency in relation to this job vacancy

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.