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Customer Support - 1st Line - Degree educated

Jump IT Recruitment
Posted 17 hours ago, valid for 22 days
Location

Tunbridge Wells, Kent TN1 1RS, England

Salary

£27,000 - £30,000 per annum

Contract type

Full Time

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Sonic Summary

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  • My client is seeking a new Customer Support Analyst to join their team in Tunbridge Wells.
  • The role involves assisting customers with software training and addressing ongoing questions and issues.
  • Candidates should have a degree and at least one year of commercial experience in customer support.
  • Strong IT knowledge, including proficiency in Excel and Microsoft applications, is essential.
  • The salary for this position is competitive and commensurate with experience.

My client is looking for a new member of the team to join them.

The main role of the Customer Support Analyst will be to help support our customers to ensure they get the most out of their system. You will assist them as they first start to use the software, providing training as required, and respond to any ongoing questions and issues they may have.

They are looking for :

. Degree educated

. One year commercial experience with customers .

. Good IT Knowledge inclusive Excel , Microsoft

.Clear Communication

This is a role local to Tunbridge Wells. Please only apply if the travel is suitable.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.