Customer Service Administrator

Job Title: Customer Service AdministratorLocation: Near Paddock Wood (accessible via public transport) Pay: £12 - £13 per hourContract Details: Temporary fixed term contract, 10 months, Full Time

�? Are you passionate about delivering exceptional customer service? Join our dynamic distribution organisation near Paddock Wood as a Customer Service Administrator! �?

Why join this organisation?Located just an 8-minute walk from the train station, our client prides themselves on their strong industry reputation and commitment to outstanding customer service. Their friendly, collaborative team works from a modern open-plan office with amenities such as a fully stocked staff kitchen, outdoor seating, and on-site parking.

What you'll do:As a key member of the team, you'll:

• Handle customer inquiries via phone, email, and occasionally in person. ????
• Provide accurate information about products, orders, and deliveries.
• Resolve customer complaints efficiently and professionally.
• Maintain and update customer records in the CRM system.
• Collaborate with internal departments to ensure a seamless customer experience.
• Contribute to process improvements to enhance customer satisfaction.

Who you are:You're a proactive, customer-focused individual with:

• Previous experience in a customer service role.
• Excellent communication and interpersonal skills. ???
• Strong problem-solving abilities and attention to detail.
• Proficiency with PCs and software packages.
• The ability to thrive in a fast-paced environment and juggle multiple tasks.

Why temp through Office Angels:

* Weekly Pay

* Up to 28 days annual leave

* The chance to enter our raffle three times each month to win a £20 voucher of your choice!

* Dedicated consultant to support your job search

* First opportunity to see permanent positions

* Access to free eyecare vouchers

* Temp of the Month awards

* Timesheets can be completed on mobile devices

* Perks at work

* Discount schemes

* Access to Well-being platforms

If you're ready to take the next step in your career and contribute to a company that values excellence and collaboration, we'd love to hear from you!

Apply now - this vacancy is being managed by Shannon Brooks - Please email for immediate consideration

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.