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Insurance Customer Service Advisor

Phoenix SC Ltd
Posted 10 days ago, valid for 10 days
Location

Tunbridge Wells, Kent TN1 1RS, England

Salary

£24,500 - £26,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Phoenix Solutions & Consulting is seeking customer service advisors for an esteemed Insurance Brokerage located in Tunbridge Wells, Kent.
  • The role involves handling customer calls and providing professional customer care related to both Commercial and Private motor insurance.
  • Candidates should have a commitment to good customer service, excellent communication skills, attention to detail, and strong IT skills.
  • The position is full-time and permanent, offering a salary of £24,500 per year.
  • Previous experience in the insurance industry is preferred but not mandatory, with better packages available for experienced staff.

Job description

Phoenix Solutions & Consulting are working directly with an esteemed Insurance Brokerage based in Tunbridge wells, Kent.

We are looking for induvial's who are looking for their next career opportunity in the Insurance industry, dealing with customer calls and navigating their information providing a detailed and professional approach to their customer care and insurance.

Dealing with Commercial and Private motor insurance, you will be required to follow the FCA and GDPR Guidelines.

The Job:

We are looking for:

- Customer Service advisors (Better packages can be navigated with experienced staff)

Requirements:

  • Commitment to providing good customer service
  • Excellent telephone manner
  • Strong written and oral communication skills
  • Attention to detail
  • Professional and responsible
  • Focused and self motivated
  • Patient and tactful
  • Enthusiastic team player
  • Keen to learn and progress
  • Strong IT skills

This role will be dealing with current customers and doing data entry and admin.

If you're looking for a new career path in Insurance, this is the place for you further opportunities to support CERT CII applications.

Job Types: Full-time, Permanent

Pay: 24,500.00 per year

Schedule:

  • Holidays
  • Monday to Friday
  • Weekend availability

Work Location: In person

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.