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Tunbridge Wells
Ict help desk manager
Customer Support - 1st Line - Degree Educated - 1 yr exp

Customer Support - 1st Line - Degree Educated - 1 yr exp

Jump IT Recruitment

Posted 10 hours ago, valid for 16 days

Tunbridge Wells, Kent TN2 5FD

Full Time

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Sonic Summary

My client is seeking a Customer Support Analyst to join their team in Tunbridge Wells.
The role involves assisting customers in utilizing their software effectively and providing training as needed.
Candidates should possess a degree and have at least one year of commercial experience in customer support.
Strong IT knowledge, including proficiency in Excel and Microsoft applications, is required.
The position offers a competitive salary, but the exact figure is not specified in the job description.

My client is looking for a new member of the team to join them.

The main role of the Customer Support Analyst will be to help support our customers to ensure they get the most out of their system. You will assist them as they first start to use the software, providing training as required, and respond to any ongoing questions and issues they may have.

They are looking for :

. Someone with a Degree

. One yr commercial experience with customers .

. Good IT Knowledge inclusive Excel , Microsoft

.Clear Communication

This is a role local to Tunbridge Wells. Please only apply if the travel is suitable.

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