IT Field Service Team Lead

IT Field Service Team Lead

£30,000 - £34,000 & company car, fuel card, Parking apps/card.

South East England – Surrey, Kent, West Sussex, East Sussex

The Team Leader for Field Services Engineering is responsible for the day-to-day management of a regional team of Field Engineers, located in the South East/South coast of England. Providing support and ensuring adherence to company processes, procedures and contractual obligations, while maintaining a high level of customer service.

The Team Leader for Field Services Engineering will also be required to diagnose and repair technical issues on a variety of IT equipment and provide hardware and software support on projects and installations.

Qualifications, Skills & Experience

• Experience of managing teams in an IT external Delivery Framework with the ability to lead and direct others.
• Experience working in Data centre environments on server, storage and network equipment.
• Hold relevant and current vendor certifications such as (but not limited to) Dell, Lenovo, IBM & HP in server and DC hardware, PCs, laptops, tablets, printers.
• Excellent Microsoft Office skills e.g., word, Excel, PowerPoint
• Awareness of ITIL methodologies and best practice.
• Excellent verbal and written communication skills

If this sounds like you, get in touch today!