Senior Facilities Manager

Due to exponential growth, there is now an opportunity and a requirement within a very well-known property management company for a Senior facilities manager role based in Tunbridge Wells

Overview

As a Senior Facilities Manager, you will be responsible for the management of services and processes that support the property management strategy, along with the day-to-day handling of the maintenance and upkeep of an existing portfolio of properties, both commercial and residential. You will need to work efficiently and in a cost-effective manner, ensuring an excellent standard of operational functionality, appearance, and legal compliance.

Responsibilities

• Deputise for the Head of Facilities Management
• Manage a small property portfolio in the Tunbridge Wells, Kent, and London region
• Manage four Regional Facilities Managers (RFMs)
• Responsible for the Service Charge Budget process from the FM department perspective and, manage and monitor the RFM team to ensure they meet Service Charge processes
  • Ensuring the company strategy through property maintenance, internal governance, and adherence to legislation always.
  • Managing relationships with regional contractors/internal maintenance team for both planned preventative maintenance and reactive tasks from the initial tendering process and contracting, to ongoing performance management and benchmarking.
  • Point of escalation for issues raised by the RFMs
  • Liaising regularly with tenants and ensuring any issues raised are resolved in a timely manner. Also, to support the RFMs with this function
  • Managing repairs and ordering systems, following our operating and finance procedures.
  • Monitoring and ensuring regional compliance with statutory safety regulations.
  • Carrying out regular, thorough property inspections to monitor the condition and upkeep of our existing portfolio.
  • Managing maintenance reporting, as well as ordering and invoicing procedures.
  • Controlling regional maintenance costs and budget planning relating to your allocated portfolio of properties.
• Supporting Head of FM and Executive team with Business Development
• Look for cost efficiencies with streamlining service provision
• Manage and maintain the relationship with all IPM and Markerstudy service partners
• SWOT analysis on current service provision and recommend accordingly

Requirements:

• RICS (not essential)
• IOSH Managing Safety accreditation or equivalent
• Experience of leading and managing a team
• Project Management experience
• Management Experience
• Experienced negotiator
• IT literate with knowledge of standard CAFM (Computer Aided Facilities Management) Systems
• Passionate about delivering excellent customer service

Perks of the Role;

• Salary of £40,000-£60,000 *Experience dependent*
• Car allowance
• Monday-Friday only 9am-5pm
• Free parking on site
• Health Assured Employee Assistance Programme (EAP)
• Company Funded Healthshield Cash plan
• 22 days of holiday plus Bank Holidays
• Life Assurance (x4 salary)
• Pension

If you would like to know more about the position or would like a confidential chat please apply with your CV today!