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Bathroom Sales Design Consultant
The successful candidate must have previous bathroom sales experience or perhaps an interior design background, as well as the following essential qualities:
* A strong flair for selling with a high degree of motivation
* Customer-focused, with a positive attitude and good people skills.
* Able to negotiate effectively and communicate at various levels including some high net worth clients of where some are public figures where discretion and a high level of professionalism is required.
* Good organisation skills and ability to work on several projects at the same time.
* CAD experience as we offer a design service (not essential but very useful)
Main Duties:
The key responsibility within the role is to achieve sales targets set by the showroom manager whilst offering the customer an inspirational and memorable service.
* Meet, greet and direct customers around the showroom and offering first class hospitality.
* Take leads for every customer contacted for follow up.
* Follow-up on leads, quotations and order payment on a daily basis,
* Provide the customer with detailed information and advice on various world renowned luxury bathroom brands offered.
* Be accountable for keeping self up to date with product knowledge.
* Build strong relationships with clients in both Trade/Retail to generate repeat business.
* Take responsibility for customer issues, keeping clients informed until a resolution has been found.
* Answer customer queries and leads over the telephone
* Completion of contract specifications to assist trade contacts with tender submissions
* Ability to develop own business and be pro-active by approaching new/old trade clients to generate new leads
* To offer where required a bathroom design service to clients that need more inspiration and planning support.
