Service Advisor Motor Trade Job

Our client is looking for a service advisor for their multi franchise dealershipin Tunbridge wells.

If you are looking for a new role in a business that looks after their team, rewards exceptional performance and works closely with you to develop your career,this could be the role for you. take a look at the below information and apply below.

QUALIFICATIONS

Essential

G.C.S.E. English at Grade C or equivalent

Certified proof of competency in accordance with FSA regulations for selling insurance or willingness to undertake training

Desirable

NVQ/SVQ levels 2 and 3 inCustomer Service.

SKILLS REQUIRED

Essential

Able to work efficiently with the public

Able to convey information clearly & succinctly whether verbal or written

Able to establish effective working relationships with varied personnel

Able to work independently demonstrating initiative and pro-activity

Able to demonstrate sensitivity, diplomacy and tact

Able to persuade negotiate and influence others

Flexibility to cover absences of similar role

Basic computer skills

Desirable

Some mechanical knowledge

Word processing/ spreadsheet skills

PERSONAL ATTRIBUTES

Essential

Smart appearance

Excellent telephone manner

Able to maintain confidentiality

Ability to sometimes deal with difficult, impatient or distressed people

Efficient and well organised