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E-commerce Director | South West London Area | Multi-channel Fashion | £90-110k
Zachary Daniels Recruitment is thrilled to partner with a thriving multi-channel fashion retailer in their search for an experienced and innovative E-commerce Director. Based in the South West London/Twickenham area, this role offers the opportunity to take ownership of the e-commerce strategy for a business with ambitious growth plans.
This position is perfect for a hands-on leader with a strategic mindset, who thrives in a dynamic and fast-paced environment.
As E-commerce Director, you'll play a pivotal role in driving online sales growth, refining the customer journey, and delivering a seamless omnichannel experience across all touchpoints.
Key Responsibilities:
As E-commerce Director, you'll be responsible for:
- Strategic Leadership: Developing and executing a comprehensive e-commerce strategy that aligns with the company's commercial objectives and growth ambitions.
- Driving Online Performance: Maximising online sales by enhancing the user experience, improving site performance, and optimising conversion rates.
- Leading the Team: Managing, inspiring, and empowering the e-commerce team to deliver innovative, impactful solutions.
- Operational Oversight: Ensuring the smooth running of the e-commerce platform and its integration with physical retail stores.
- Data-Led Decision-Making: Using market insights, analytics, and consumer data to identify growth opportunities and refine strategies.
- Customer Experience Excellence: Leveraging new tools and technologies to create a premium digital shopping journey while ensuring the platform is mobile-optimised and SEO-friendly.
- Collaborating Across Functions: Partnering with marketing, merchandising, IT, and other key teams to ensure cohesive execution of e-commerce initiatives.
What You'll Bring:
- Extensive Experience: At least 8 years in e-commerce management, with a minimum of 5 years in a senior leadership role, ideally within fashion or retail.
- Proven Success: A track record of delivering significant online revenue growth through strategic initiatives.
- Technical Expertise: Knowledge of platforms such as Shopify, Magento, or Salesforce Commerce Cloud, combined with experience in digital marketing, SEO, and online merchandising.
- Analytical Mindset: The ability to interpret performance data and apply insights to optimise e-commerce operations and campaigns.
- Strong Leadership: Exceptional team management and communication skills, with the ability to lead by example and drive results in a high-pressure environment.
- Customer-Centric Focus: A passion for delivering outstanding digital experiences that engage and inspire customers.
Why Join?
This is a unique opportunity to step into a senior leadership role within a forward-thinking and fast-growing business. Based in South West London/Twickenham, you'll enjoy working in a collaborative and ambitious environment, where your expertise will directly shape the future of the e-commerce function.
If you're ready to lead, innovate, and drive meaningful change, this could be the perfect role for you.
Apply today to take the next step in your career.
Zachary Daniels is a Niche, National & International Recruitment Consultancy.
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