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Customer Service Executive

Job Box Recruitment Limited
Posted 2 days ago, valid for 17 days
Location

Twickenham, Greater London TW2 6SR, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client in Twickenham is seeking a permanent Customer Service Executive to join their team.
  • This role requires a minimum of 1 year of experience in telephone customer service and offers a salary of £25,000 per year.
  • The position involves delivering excellent customer care through telephone and email communication, primarily in an office setting from Monday to Friday.
  • Candidates should possess strong communication skills, attention to detail, and proficiency in Microsoft Office applications.
  • The role requires a friendly and patient demeanor, with the ability to adapt to business needs and work collaboratively with a team.

Our client based in Twickenham are recruiting for a permanent Customer Service Executive to join their team.

This is a Monday - Friday role with some evenings required. No weekends. Fully office based.

Your day to day responsibilities will include:

  • Telephone and administrative based customer service position
  • Delivering great customer care in a warm, genuine and friendly manner
  • Prioritising and processing customer contact via telephone and email
  • Taking inbound calls from customers assisting with all types of queries

To apply for the role, your previous experience will include:

  • Telephone experience of inbound and outbound calls
  • Excellent communication skills, both written and oral
  • Friendly, patient and helpful
  • Team player with the ability to flex requirements to meet the needs of the business
  • Exceptional attention to detail
  • Experience with Microsoft Office: Word, Excel and Outlook

Please note:As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.In line with the GDPR Regulations, we are making you aware that in order to proceed with your application, we will need to contact you via email, telephone and/or text message. By submitting your CV to this vacancy, you are agreeing to Job Box Recruitment Limited holding your details in order to enable us to contact you with suitable positions. Details of our Privacy Notice and GDPR Policy can be found on our website or emailed across to you if requested.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.