Sales Coordinator

Reed is delighted to be advertising this Sales Order Coordinator role on behalf of our esteemed client. This position is pivotal within the company, focusing on handling orders and performing a variety of duties to meet the dynamic needs of the business.

• Process sales orders and purchase orders efficiently on the company's computer system.
• Maintain and review sales orders, acknowledgements, deliveries, and tracking information, ensuring accurate communication to customers.
• Generate and provide order acknowledgements to clients.
• Maintain daily telephone and email contact with staff, customers, and suppliers to secure accurate information for orders and record it into a database.
• Update customers on the progress of orders, including any shipping or delivery changes.
• Liaise with the warehouse to manage emergency stock and place orders for inventory.
• Create essential documentation related to orders, such as delivery notes, commercial invoices, pro forma invoices, and invoices.
• Collaborate with the Finance department to verify payment terms, conduct general credit checks, and follow up on outstanding balances.
• Perform general data input tasks on the computer system, including initiating projects, adding companies and contacts, and completing task lists.
• Manage and maintain company correspondence according to company procedures.
• Prepare and send electronic documentation to customers as per company standards.
• Adhere to good working practices and company operating procedures.
• Undertake general office duties and assist other departments as directed by management.

• Strong understanding of the sales process.
• Proficiency in Microsoft Office and general computer literacy.
• Excellent verbal and written communication skills.
• High level of attention to detail.
• Ability to remain calm and accurate under pressure.
• Capable of reading and advising on technical correspondence using technical terms.
• Self-motivated with the ability to work independently and as part of a team.
• Strong organisational skills.

• Opportunities for professional growth and development.
• Supportive team environment.
• Flexibility with working hours (flexi working).
• Clear gateway for progression within the company.

To apply for the Sales Order Coordinator position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.