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Customer Service Assistant

Adecco
Posted 13 hours ago, valid for 18 days
Location

Ulverston, Cumbria LA12 7LB, England

Salary

£28,000 - £33,600 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Service Assistant role focuses on delivering exceptional service and supporting customers in achieving their goals.
  • Candidates should have a passion for people, exceptional communication skills, and experience in a customer-facing environment.
  • The position requires 1 year of experience and offers a salary of up to £16,137.15 per annum based on part-time hours.
  • The role involves working 25.25 hours per week, including travel between Barrow and Ulverston, with a schedule that includes Monday, Wednesday, Friday, and alternate Saturdays.
  • Benefits include 25 days of holiday, learning and development opportunities, and a Community Day for volunteering.

Job Title: Customer Service Assistant

We want to make a positive difference to the lives of our customers, our communities and our people. This means, as a customer-owned organisation, we're passionate about doing the right thing and helping people achieve their goals.

Whether it's our customers that are saving for their future or buying their dream homes, supporting our communities to make a real difference around our region, or investing in our people who want to work hard and realise their career ambitions, we're here to brighten the lives of those we work for and work with.

About the Role

Exceptional service is something our customers can rely on. Regardless of what's going on in the world, our customers can trust in us to provide them with the best experience. As a Customer Service Assistant, you will be part of a team which is committed to delivering an outstanding customer experience.

In addition to providing an efficient cashiering service, our colleagues can spot opportunities to help our customers, talk confidently about our brilliant products and services, and generally look after our customer needs. There will also be opportunities within this role to work collaboratively with other areas across the business.

This role will require travel between Barrow and Ulverston.

You'll work 25.25 hours per week worked over Monday, Wednesday, Friday, and alternate Saturdays.

About You

  • A passion for people and delivering an outstanding customer experience.
  • Exceptional communication and organisational skills.
  • Confidence in working in a customer facing environment and motivated to achieve key objective.

The Benefits

  • Salary - up to £16,137.15 p.a. (based on part time hours and on completion of training)
  • Holidays - 25 days holiday plus public holidays and the opportunity to buy and sell up to 3 days.
  • Learning and Development opportunities - We want you to grow in your role. We'll work together to support your personal and professional development.
  • Health and Wellbeing - a calendar of events and activities throughout the year, Mental Health & Wellbeing champions, and Cycle to Work scheme.
  • Community Day - We offer our people an extra paid day off every year to help local charities and community organisations.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.