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Helpdesk Administrator

CBW Staffing Solutions
Posted 17 hours ago, valid for a month
Location

Upminster, Greater London RM14 2AP, England

Salary

£25,000 - £28,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The Helpdesk Administrator position is located in Upminster, Essex, with a salary range of £25,000 to £28,000 per annum.
  • The role involves supporting facilities management by handling phone calls, managing the FM Helpdesk Inbox, and scheduling maintenance tasks.
  • Candidates should have prior help desk experience, familiarity with facilities management, and general administration skills.
  • The job is office-based, permanent, and operates Monday to Friday from 8:30 AM to 5:30 PM.
  • Applicants are encouraged to send their CVs to CBW Staffing Solutions for further information.
Helpdesk Administrator - FM Provider - Upminster, Essex - 25-28k per annum

Are you tired of working in London and want a job closer to home? CBW is currently recruiting for a Helpdesk Administrator looking to take on a new challenge within Facilities Management. One of our leading Facilities Management clients, who are still privately owned, are looking for a hardworking, ambitious individual to work in a team in their Upminster office to join a large team of Helpdesk Administrators.

Details:
  • Monday to Friday
  • 8:30am to 17:30pm
  • Office based
  • Permanent
  • 25-28k per annum
Key Responsibilities:
  • Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.
  • Check and maintain FM Helpdesk Inbox
  • Schedule reactive and help desk call outs.
  • To review jobs received during the working day and allocate accordingly to Engineers.
  • Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting data
  • Support the Office & Contract Managers in the administration & delivery of departmental objectives
  • Attending to queries should they arise
  • General administration support
  • Raising Corrective maintenance tasks following on from PPM completed tasks
  • Organisation of day-to-day work to ensure that all key tasks are fulfilled
Requirements:
  • Help Desk Experience
  • Experiencein FM
  • General Administration
  • CAFM knowledge
Please send your CV to Abbie at CBW Staffing Solutions for more information.

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