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- Supporting and promoting sales through hire purchase and lease (B2B)
- Following a compliant sales process to support the clients in choosing the right finance option for their business, and following client care good practice.
- Negotiating finance rates and co-ordinating each stage of the client transaction.
- A high level of telephone interaction with clients, the field-based sales team, and dealer sales personnel
- Achieving profit and margin objectives (plus other KPIs)
- Building relationships with clients through regular calls and emails and responding to inbound enquiries
- Nurturing existing relationships with clients and dealer sales personnel
- Developing relationships with new clients
- Build, manage and maintain sales pipeline
- Supporting the team as well as achieving individual objectives
- Co-ordinating and taking responsibility for own workload (after training, and supervisor’s support is available for referrals)
- Customer service focus, fairness, empathy, good practice
- Driven approach, self-motivated, with a positive attitude
- Confident, resilient, inquisitive
- Effective communication skills – verbal and written
- Good admin skills, computer literate, able to use digital technology (training provided)
- Ability to prioritise and work professionally whilst managing multiple clients demands
- Numerate, accurate, diligent
- Team worker, sociable, supportive, empathetic
- A levels/BTEC (minimum), degree or equivalent (beneficial)
- Knowledge of hire purchase, leasing, or B2B lending (ideal)
- An understanding of financial services regulation and standard industry policy such as anti-money laundering, data protection, fraud, treating customers fairly (ideal)
- 25 days holiday plus Bank Holidays, 5 service days (eligibility criteria apply)
- Pension Scheme (15% employer contribution)
- Personal and home loan scheme
- Discretionary bonus (up to 50%)
- Subsidised Private healthcare scheme.
- Private dental scheme
- Subsidised gym on-site
- Free car parking
