- Build and maintain excellent customer relationships.
- Day-to-day management of the queries and processes.
- Collaborate with various departments to ensure project alignment.
- Follow up quotations.
- Answer the sales and direct phone calls.
- Proactively reach out to customers to uncover additional quoting opportunities.
- Track customer performance.
- Retain internal customer records and databases.
- Assist with the preparation of office documents.
- General ad-hoc office duties such as printing, scanning and data input.
- Construction industry experience
- Experience of working in a Sales Coordination/Administration role
- A minimum of 5 GCSEs (or equivalent) including Maths and English