Sales and Customer Service Executive

AVENUE THORN RECRUITMENT SERVICES

Posted 18 days ago, valid for 24 days

Uxbridge, Buckinghamshire UB8 1DH, England

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The job involves order processing through phone and email, requiring strong communication skills.
Candidates should stay updated on product knowledge to effectively answer customer inquiries and introduce new products.
Responsibilities include making daily outbound calls, upselling, and managing accounts assigned by Senior Management.
The position operates a Live Chat System and involves sending mailshots to both existing and new customers.
A minimum of 2 years of experience is required, with a salary of $45,000 per year.

Duties:

Order processing via phone & email
Remain up to date with product knowledge- answer customer questions on products
Introduce new products to customers
Offer and follow up on samples requests
Making daily outbound calls to existing and new customers
Upselling and cross selling to new and existing customers
Operate the Live Chat System
Account manage any accounts that are handed over to you by Senior Management
Mailshots to existing and / or new customers
Keep up to date on all products and inform customers of new product

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