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Resident Liaison Officer

Howells Recruitment
Posted 21 days ago, valid for 3 days
Location

Uxbridge, Buckinghamshire UB8 1DH, England

Salary

£32,000 - £38,400 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Resident Liaison Officer position is a full-time, permanent role based in Uxbridge, offering a salary between £30,000 and £34,000 plus a car allowance.
  • The successful candidate will develop positive relationships with residents to provide information and support during refurbishment and maintenance works.
  • Key responsibilities include working on planned maintenance projects, conducting pre-entry visits, and serving as the main point of contact for tenants.
  • While previous experience with a main contractor on similar projects is ideal, it is not required as on-the-job training will be provided.
  • Candidates should possess a full clean driving license and their own vehicle, and experience in the Decent Homes programme is preferred.

Resident Liaison Officer - Social Housing Planned Works

Based in Uxbridge

Full time, permanent

£30,000 - £34,000 + car allowance

Howells are working with a leading contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing in Uxbridge and surrounding areas.

It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job.Key Responsibilities include:

  • Working on planned maintenance projects
  • Decent Homes programme experience
  • Full clean driving licence with own vehicle
  • Pre-entry visits and company inductions
  • Collect tenancy agreement/approval forms
  • Visiting tenants in their homes and advising them on when and what work is being carried out
  • Act as the main point of contact and deal with any problems/queries that the tenant may have
  • Contacting neighbourhood housing associations and establishing working relations with them
  • Visiting properties that are being refurbished with potential tenants and advising them on completion dates
  • Attending and chairing tenant forum meetings to advise tenants of works being carried out

You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success.

Please apply online now!

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.