- Diligently pursue customer debts to maintain company cash flow
- Monitor key accounts, collaborating with customer account departments
- Efficiently manage communications through the dedicated inbox
- Facilitate the setup of new customer accounts, ensuring accuracy and compliance
- Regularly review accounts and coordinate interdepartmental meetings to address queries
- Compile and maintain an accurate debtors ledger
- Generate bi-weekly payment in advance reports, overseeing authorisation and processing of refunds
- Maintain the control of the stop list, updating systems as required
- Conduct bi-monthly statement runs, ensuring clarity and precision
- Document all relevant processes to uphold standards and efficiency
- Proven experience in credit control, demonstrating a clear understanding of the field
- Exceptional email communication skills, maintaining professionalism and clarity
- A strong customer service ethos, prioritising client satisfaction
- Outstanding organisational abilities to manage a varied workload
- Proficiency in essential systems, including SAP, basic Excel and Outlook
- Private medical / health care / wellness subsidy
- Discounts platform
- Optional salary exchange pensionÂ