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Customer service representative
Customer Service Representative

Customer Service Representative

Parkside Office Professional

Posted 7 hours ago, valid for 11 days

Uxbridge, Greater London UB8 2JG, England

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The job title is Customer Service Representative for the Technical Team located in Uxbridge.
The position is fully office-based and offers a salary of £25,000 per year.
Candidates should have excellent customer service skills and strong organizational abilities.
The role requires a proactive approach and the ability to multitask effectively in a fast-paced environment.
Experience in customer service is preferred, and applicants should be self-motivated with good communication skills.

Job Title: Customer Service Representative - Technical Team

Location: Uxbridge / Parking on-site

Fully office based role

Start: Ideally as soon as possible

Salary: £25,000

Are you passionate about providing excellent customer service? Do you have a proactive approach and thrive in a fast-paced environment? We are seeking a dynamic Customer Service Representative to join our team in Uxbridge. If you enjoy helping customers and have great organizational and problem-solving skills, we want to hear from you!

Customer Service Representative - Technical Team - Key Responsibilities:

Act as the first point of contact for customers via phone and email
Handle inbound calls and make outbound calls when necessary
Provide clear, practical advice to customers
Record detailed notes of all customer interactions
Proactively assist customers with their queries
Adhere to company procedures and processes

Customer Service Representative Requirements:

Excellent customer service
Strong organisational skills and the ability to multitask effectively
Self-motivated, flexible, and willing to switch between tasks as needed
Excellent telephone manner with strong verbal and written communication skills
Passionate about delivering high-quality customer service
Ability to show initiative and solve problems efficiently

Please apply now if you have the above experience.

Thank you and Good Luck!

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