A brilliant opportunity has become available for a Service Advisor to join a fantastic company in the local area. This role would be ideal for candidates who have some previous experience in the service industry and are looking for that next step in their career with a supportive and growing company. The role has a slightly technical element to it, so candidates that are tech savvy and interested in learning about new technical products would be ideal.Role responsibilities:• Establish and maintain professional relationships with all internal and external customers• Maintain customer review channel at excellent levels• Key all sales to Salesforce system, prioritise, control and follow up as necessary, ensuring a high level of accuracy of keying to maintain data standards at all times• Efficient and productive case management• Manage and take ownership of customer complaints through different channels, including social mediaCandidate profile:• Proven work experience in customer service/service advisor environment• Proven ability to meet tight deadlines and work under pressure• Good communication skills in English, both written and spoken• Competency in Microsoft applications including, Word, Excel, and Outlook• Salesforce experience preferred• Previous experience in working with a technical product would be idealWhat you need to do nowIf you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion.For the purpose of the Conduct Regulations, when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business.We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.
Back to searchService Advisor
Uxbridge Employment Agency
Posted 3 days ago, valid for a month
Uxbridge, Buckinghamshire UB8 1DH, England
ÂŁ22,000 - ÂŁ26,400 per annum
Full Time
In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.
Sonic Summary
- A Service Advisor position is available at a growing company, ideal for candidates with previous experience in the service industry.
- Candidates should be tech-savvy and interested in learning about new technical products, as the role has a technical element.
- The job requires proven work experience in a customer service environment, with a salary of ÂŁ30,000 per year.
- Strong communication skills in English and competency in Microsoft applications are essential, while Salesforce experience is preferred.
- Applicants should possess the ability to manage customer complaints and meet tight deadlines under pressure.
