D365 F&O

Plumstead Consulting

Posted 5 days ago, valid for a day

Uxbridge, Buckinghamshire UB8 1DH, England

£30,000 - £36,000 per annum

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The position is for a Level 2 ERP Support role based in Uxbridge with a hybrid work model of three days in the office and two days at home.
The salary for this role ranges from £40,000 to £45,000, plus a bonus.
Candidates must have a minimum of three years of support experience, particularly with D365 Finance & Operations applications.
The role involves analyzing support tickets from international users and providing hands-on assistance, training, and documentation.
Fluency in English is required, and knowledge of additional European languages is a plus, along with strong analytical and communication skills.

ERP Support UxbridgeHybrid: 3 days office 2 days homeworking40k - 45k plus bonus

Our client is looking into broadening their support capacity for the application in the international organisation.

As a Level 2 ERP Support you will be at the front end of our ERP Team, analysing the tickets raised by the international business users in Europe and Asia Pacific and deciding how to best help and support enquiries for each ticket. This would involve hands on work in the system setups and configurations or user training and documentation to minimise errors.

You will be working with the International ERP Team, Key business users, Support partners & Infrastructure team.

Essential Duties, Responsibilities:

ERP level 2 support role for international markets in Europe & APAC including handling of support tickets.
Continuous support and training of business users.
Active participation in the documentation of processes, guidelines and best practices for future reference.
Keep up-to-date with industry trends and changes in D365 standards and technologies.

Technical Skills and Experience:

Minimum three years support experience, order processing management with D365 Finance & Operations application
Proven knowledge of business processes in a sales and distribution operation
Fluent in English. Any other European language will be a plus
Desired: Knowledge of D365 F&O Retail and commerce /Microsoft certification for D365 Finance & Operations

Personal Skills:

Strong analytical and problem-solving skills
Detail-oriented with the ability to manage multiple tasks.
Good communicator, with an ability to explain complex concepts in easy to understand and compelling ways
Able to deliver under tight and changing deadlines
Good document writing skills
Ability to thrive in an international, multicultural organisation

Apply now in a few quick clicks

D365 F&O

MS D365 Support Analyst

ERP Business Consultant

ERP Business Consultant