Technical Field Trainer

Technical Field Trainer

Salary: Competitive

Brief Description of Role:

• Prepare and maintain a technical training induction program for new employees.
• Work closely with Senior Engineers and Service Managers to understand and support the training requirements of their teams.
• Collaborate with the Technical team to ensure consistent high standards in training across the team.
• Stay technically familiar with new and existing equipment, including the latest modifications, to support training requests and offer advice to field engineers.
• Liaise with service partners and provide relevant training to ensure a high level of service.
• Seek ongoing efficiencies and improvements in all training programs.
• Deliver high-quality training, update training records, and inform your line manager of any concerns regarding progress.
• Continuously assess training needs and evaluate training programs.

Requirements:

• Proven technical training experience.
• Working knowledge of planning and delivering training programs.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to work well with others.
• Excellent organisational and problem-solving skills.
• Attention to detail and accuracy.
• Naturally calm communicator with a strong desire to learn and share knowledge.
• Must be within an hour's commute from Uxbridge.
• Full driving license.

Additional Tasks/Special Tasks:

• Develop and maintain bespoke training programs to meet all technical training requirements.
• Travel to and from meetings.
• Ad-hoc overnight stays for meetings and training sessions.
• Overtime payments for 1 in 12 weekend technical phone support to engineers and customers.