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Service Desk Administrator

Uxbridge Employment Agency
Posted 11 hours ago, valid for a month
Location

Uxbridge, Buckinghamshire UB8 1DH, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Service Administrator position is a temp-to-perm role based in Uxbridge, offering a salary between £25,000 and £27,000.
  • The ideal candidate should possess strong customer service skills and have proven experience in an administrative role.
  • Key responsibilities include managing high volumes of inbound calls, responding to emails, and preparing customer quotes.
  • The role requires excellent communication skills, IT proficiency, and the ability to thrive in a fast-paced environment.
  • This opportunity allows for career progression within a supportive global business.

Customer Service Administrator - Temp to PermSalary: £25,000 to £27,000Location: Uxbridge

Are you a highly organised professional with excellent customer service skills? A fantastic opportunity has arisen for a Customer Service Administrator to join a global business based in Uxbridge. This is a temp-to-perm role that offers variety, fast-paced challenges, and the chance to thrive in a buzzy department.

About the Role: As a Customer Service Administrator, you will play a key role in ensuring customers receive outstanding support while managing a range of administrative tasks. You’ll be part of a busy and dynamic department that values efficiency, teamwork, and exceptional service.

Key Responsibilities:

  • Answering high volumes of inbound calls with professionalism and efficiency.
  • Responding promptly to a large volume of emails, ensuring excellent communication standards.
  • Preparing and issuing quotes to customers.
  • Managing stock adjustments accurately.
  • Creating and maintaining customer contracts.
  • Providing outstanding customer service to ensure satisfaction and build strong client relationships.

About You: We’re looking for a proactive and personable individual with:

  • Strong customer service skills and a friendly, solution-focused approach.
  • Proven experience in an administration role, with excellent organisational abilities.
  • Outstanding written and verbal communication skills.
  • Good IT proficiency, including familiarity with Microsoft Office applications.
  • The ability to work effectively in a fast-paced, high-pressure environment.

Why Join?

  • Be part of a global business with a vibrant and supportive team.
  • Enjoy a role that offers variety, challenge, and the potential for career progression.
  • Temp-to-perm opportunity with a competitive salary of £25,000 to £27,000.
  • Convenient Uxbridge location with excellent transport links.

What You Need to Do Now:

If this sounds like the perfect opportunity for you, apply today! If not quite right but you know someone suitable, remember our refer-a-friend scheme - you could earn a £100 voucher!

If you're interested in this role, please submit your CV. Due to the high volume of applications, if we do not contact you within 48 hours, please assume your application has been unsuccessful.

For the purpose of the Conduct Regulations, when advertising permanent vacancies, we act as an Employment Agency; for temporary/contract vacancies, we act as an Employment Business.

We take your personal data seriously. To learn how we handle your data, please visit our website where you can find our Data Privacy Notice.

Keywords for this role may include: Customer Service Administrator, Customer Support, Office Administrator, Admin Coordinator, Uxbridge Jobs, Temp to Perm Roles, Inbound Call Management, Stock Adjustments, Contract Management, Administrative Support

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.