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Job Reference Number: CUR0079
Member Services Advisor
Uxbridge, in-office
Permanent
Part-time, 9am - 2pm Monday - Friday
£14 - £16 per hour (dependent on experience) + 20 days holiday + bank holidays, rising to 28 with length of service + employer pension scheme
This is an excellent opportunity for a motivated and driven Member Services Advisor to join a well-established organisation.
Our client is a not-for-profit financial institution, whose goal is to give back to the local community by providing ethical finance to those in need. Established for over 30 years, they serve people who live and work in west London.
They’re looking for a new Member Services Advisor to work part-time hours (9am - 2pm) on a permanent basis, to be responsible for a wide variety of tasks, ranging from credit control to customer service to banking to administration.
The ideal candidate would be somebody who has experience working in an office environment, preferrable (but not essentially) in a financial services organisation, and who is adaptable, eager to learn, and who has the ability to use their initiative. If this sounds like you and you’re ready for your next career move, read on to find out more…
The role
Day-to-day responsibilities
- Delivering quality telephone and email customer service to the organisation’s members
- Building relationships with members so that they can help them when they have difficulties in repaying loans, working alongside debt collection agencies, and performing the wider credit control function
- Operate the organisation’s accounting system and manual records
- Day-to-day banking
- Developing and maintaining operating procedures
- General administration and working with the ICT systems
Why would you want this role?
- Part-time hours to suit those with other responsibilities
- Work for an ethical organisation that gives back to its local community
The Person
Essential
- Experience in similar role - office administrator, credit controller, etc…
- Experience doing the majority of the above tasks
- Adaptable, willing to learn, and able to use initiative
- A good verbal & written communicator
Desirable
- Experience in a financial services organisation
- Credit control experience
Nice-to-have
- Not-for-profit experience
If you think you could be the right fit for this Member Services Advisor role, please submit your application now. Candidates will be reviewed and submitted as-and-when they apply, so don’t delay in applying!
PLEASE NOTE: This role will require passing a DBS check. The services of CU Recruitment Ltd are that of an Employment Agency. CU Recruitment Ltd regrets to inform you that our client will ONLY accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply.
