RLO

Nuco Solutions Ltd

Posted 9 hours ago, valid for 2 days

Uxbridge, Greater London UB10 0DN

£38,000 per annum

Full Time

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Sonic Summary

The position is for a Resident Liaison Officer with a salary of £38,000 plus car allowance.
The role is based in Hillingdon and involves working on planned maintenance projects, including kitchen and bathroom replacements, roof renewals, and window and door upgrades.
Key responsibilities include being the primary contact for clients and tenants, managing complaints, and keeping tenants updated on project progress.
The successful candidate will collaborate with the Contract Manager and site team to address issues and ensure effective communication with clients.
Candidates should have prior experience in a similar role, with a focus on client relations and project management.

Job description

Salary: 38,000 + Car Allowance

Our client, a contractor based in Hillingdon, are currently looking for an experienced Resident Liaison Officer to join their planned maintenance team.

Our client are based in Hillingdon and they are carrying out internal and external planned maintenance to properties. Works that are being delivered include kitchen and bathroom replacements, roof renewals and window and door upgrades.

Within this role, day to day duties will include but not be limited too:

To be the point of contact when the client or tenant requires job updates.

Own all complaints and ensure that these are dealt with in a prompt and effective manner

For longer planned works, keep the tenant updated with progress and be there if there are any issues that arise.

Work with the Contract Manager & Site team to make sure that the client is informed of any issues and that should they send an enquiry, that we have dealt with it.

Support the help-desk with emails that come in from sub-contractors and client on a daily basis

Job Types: Full-time, Permanent

Pay: From 38,000.00 per year

Work Location: In person

Reference ID: Hillingdon RLO

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