Salary: 38,000 + Car Allowance
Our client, a contractor based in Hillingdon, are currently looking for an experienced Resident Liaison Officer to join their planned maintenance team.
Our client are based in Hillingdonand they are carrying out internal and external planned maintenance to properties. Works that are being delivered include kitchen and bathroom replacements, roof renewals and window and door upgrades.
Within this role, day to day duties will include but not be limited too:
To be the point of contact when the client or tenant requires job updates.
Own all complaints and ensure that these are dealt with in a prompt and effective manner
For longer planned works, keep the tenant updated with progress and be there if there are any issues that arise.
Work with the Contract Manager & Site team to make sure that the client is informed of any issues and that should they send an enquiry, that we have dealt with it.
Support the help-desk with emails that come in from sub-contractors and client on a daily basis
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Nuco Solutions Ltd
Posted 10 hours ago, valid for a day
Uxbridge, Greater London UB10 0DN
£38,000 per annum
Full Time
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Sonic Summary
- Our client, a contractor based in Hillingdon, is seeking an experienced Resident Liaison Officer to join their planned maintenance team.
- The role offers a salary of £38,000 plus a car allowance and requires prior experience in a similar position.
- The successful candidate will be responsible for maintaining communication with clients and tenants regarding job updates and addressing any complaints.
- Duties include updating tenants on longer planned works and coordinating with the Contract Manager and Site team to resolve any issues efficiently.
- The position also involves supporting the help-desk with daily emails from sub-contractors and clients.
