Do you have experience in customer relationship management? Owning a portfolio of customers? Working in sales and gaining new business? We'd love to hear from you!

We are looking for an enthusiastic Account Manager to join a busy outbound sales team.

The Company specialises in the distribution of equipment and supplies for companies and local authorities.

Salary: £28,875 + bonus scheme which is based on invoiced turnover and product margin and is paid both quarterly and annually.

Hours: Monday to Thursday 8.30am - 5pm, Friday 8.30am - 4pm

The Role

You will manage a portfolio of accounts with your main responsibility being to manage both potential and existing users to secure the business as one of their preferred suppliers. You will do this through regularly calling your customers, responding to emails, speaking with other departments and ensuring their requirements are met. There will be a mixture of both maintaining good relationships with key accounts and also looking for potential new business.

Key Responsibilities

Deliver the sales target for your portfolio of accounts
To outbound call all of your customers with a clear goal to secure incremental sales
To identify new sites and users within the account base and to convert these into sales revenue
To understand the needs of your customers and secure the company as their Preferred Supplier
To network at all levels within the Company to ensure that the necessary support is provided to your accounts
To maintain accurate, comprehensive and up to date account records for your customers
To work as a team to achieve targets

Competencies required for the role

The ability to persuade, influence and sell
Strong self-motivation and the desire to outperform targets
Strong customer relationship building skills
Ability to gain credibility and trust from your customers
Outstanding communication skills
PC and system literate
Strong telephone manner
Ability to work at a fast pace while maintaining a high standard of work

Candidate Profile

Team Player
Good listener
Ability to share success & help others in the team when needed
Optimistic in your day to day role
Professionalism
Confident in dealing with customers
High standard of written, verbal and interpersonal skills
Energetic and enthusiastic
Well organised and reliable

Ideal Experience

Successful telephone sales experience
Experience of working in a fast paced and target orientated sales environment
Experience of exceeding targets in a sales envi

Outbound Account Manager