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Customer Account Manager – Verwood - £30k - £40k
Our well-established engineering client based in Verwood are looking for a Customer Account Manager to join their team. This role serves as the key liaison between supplier and customer and managing customer expectations in terms of On Time Delivery.
Role Requirements
- Experience within Aerospace or Engineering is preferred
- Good general IT Skills
- Able to demonstrate a working knowledge of with Excel
- Experience of a manufacturing system such as MRP/SAP an advantage but not essential.
- Good communicator, negotiator and have a good level of business acumen
- Prioritise work through the shop floor
- Part of the sales team to ensure monthly targets are met.
- Able to set and work to priorities
- Must be well organised
Role Responsibilities:
- You will closely monitor and develop the customer expectations in terms of On Time Delivery. This information will be used to drive change.
- Closely track any potential delays and to inform the customer at the earliest stage of any risks, being influential in prioritising and pushing production to meet customer expectations
- Communicate at different levels and liaise between the relevant departments and company to resolve any technical or quality issues
- Attend the daily production meetings and take an active part in pushing the completion and delivery of components to the customer.
- Chase Treatments suppliers for progress of parts & work closely with the suppliers to achieve delivery dates.
Customer Account Manager
Verwood BH31
Salary £30k-£40k
39-hours per week - Monday to Thursday 7:30am- 4:30pm and Friday 7:30am- 12:30pm
