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We are urgently recruiting on behalf of our client in the Wakefield area for an Administration Support Officer. This is a full time role, hybrid 3 days in the office. Working times are 8.30am-5.00pm. This is for a 3 months period in the first instance. A basic DBS will be required prior to starting this role if one not already in place.
Overall Purpose of the Post:
To provide an effective and high quality secretarial and administrative support service to Service Managers and other senior managers within Children in Care/Corporate Parenting Service.
You will need:
- Knowledge and understanding of a range of business administration systems and procedures.
- Understanding the principles of data protection, confidentiality and information security and working in an environment dealing with sensitive and confidential information.
- Knowledge of Policies and Procedures relating to the role e.g. Health & Safety and Equal opportunities.
- Knowledge of the Customer Care Standards.
- Knowledge of IT systems required for the role e.g. Microsoft Office programmes or other equivalent systems.
- Experience of working as part of a team, plus on own initiative.
- Experience of communicating confidently with staff from various levels, partners and with the public.
- Experience of delivering a service to meet the needs of internal and external customers and meet tight deadlines.
- Experience of taking minutes.
Qualifications
- 4 GCSE "C" or above grades including: Maths, English and 2 other related subjects.
- ICT Qualification such as EDCL, ICT GCSE or equivalent experience.
- NVQ Level 3 in Business Administration or equivalent in a subject relevant to the role.
- Recognised Customer Service qualification.
