Back to search
Exciting opportunity! We are currently recruiting on behalf of our key client based in Wakefield who are looking for temporary Customer Service Administrators - immediate start (3-4 months).
The hours of work are 37.5 Monday to Friday
This role is working within a friendly (busy) team environment and would be ideal for someone with strong email management skills/customer service skills and a keen eye for detail!
Day-to-day of the role:- Manage multiple email inboxes, responding professionally to enquiries and queries.
- Enter data accurately into the central database and Excel spreadsheets.
- Liaise with partners to arrange travel bookings in compliance with company policies; training will be provided.
- Handle all aspects of travel arrangements including air, train, and bus bookings, and make alternative arrangements in case of delays or cancellations.
- Manage registration sites, delegate changes, and ensure data accuracy for travel and accommodation, producing weekly reports.
- Support visa request processes.
- Distribute e-tickets and final communications to registrants.
- Record ticket pricing as e-tickets are issued to assist with the reconciliation process.
- Minimum of 2 year office experience.
- Ability to manage high volumes of emails efficiently.
- Excellent communication skills, both written and verbal.
- Exceptional attention to detail, particularly with names and addresses.
- Proficiency in Microsoft Office, especially Excel.
- Ability to work under pressure and meet tight deadlines.
- Competitive hourly rate plus Reed BenefitsÂ
- On site car parking
- Friendly office environment.
Interested candidates who are immediately available should apply as soon as possible, as we are looking to fill this position by the beginning of February.
