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- Fantastic salary: £25,000- £40,000
- Monday-Friday only. 35 hours per week
- Amazing team environment
- 25 days of holiday plus Bank Holidays
- Pension
- Health Assured Employee Assistance Programme (EAP)
- Company Funded Health shield Cash plan.
- Life Assurance
- Provide top-notch customer service, efficiently handling new business, renewals, and existing policies for Clegg Gifford.
- Master the processes for quoting and recommending the right products to meet client needs.
- Present clear, fair, and accurate product info to help clients make informed decisions.
- Calculate premiums according to carrier guidelines or collaborate with insurers for non-delegated business.
- Keep detailed, accurate records of all customer interactions.
- Spot complaints and escalate them to the appropriate handler.
- Address queries via email, phone, and in person, ensuring all SLAs are met.
- Act as a referral point for trainees in the branch.
- Ensure full compliance, including treating customers fairly and contract certainty.
- Attend client meetings when necessary.
- Help achieve business goals by identifying opportunities and upselling.
- Strong communicator with the ability to simplify complex insurance terms.
- Knowledge of the UK insurance market, including trends and regulations.
- Organised and driven to meet targets in a fast-paced environment.
- Experience in broking or underwriting (Cert CII qualification is a plus).
- Positive, enthusiastic, and team-oriented approach.
