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- Lead and develop a team of Accounts Payable professionals, ensuring effective resourcing and succession planning.
- Drive continuous improvement and automation of processes to enhance efficiency, quality, and accuracy.
- Resolve queries from suppliers and internal stakeholders promptly and effectively.
- Create and monitor creditor reporting, KPIs, and SLAs to ensure timely and accurate processing of supplier invoices and staff expenses.
- Build and maintain strong working relationships with a range of stakeholders, adapting communication styles as needed.
- Develop and strengthen policies and procedures, ensuring adherence to controls and documentation of key processes.
- Set clear SMART objectives and conduct regular performance reviews.
- External: Suppliers and external auditors.
- Internal: Colleagues at all levels, including budget holders and the executive team.
- Proven experience in leading Accounts Payable teams, especially through periods of significant change.
- Strong IT and analytical skills with the ability to interpret and present data effectively.
- Excellent verbal and written communication skills, with the ability to adapt to different audiences.
- Demonstrable record of process improvement (Automation) and team development.
- Personable, engaging, highly motivated, resilient, and organized, with the ability to manage competing priorities.
- A background in Retail (Desirable but don't worry if you don't have this)
