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Our client, a well-established and supportive accountancy practice, is seeking an experienced Business Services Manager to take ownership of a portfolio of clients and ensure top-tier service delivery. This is a fantastic opportunity to join a firm that values autonomy, professional development, and a collaborative team environment.
The Role:
- Act as the primary point of contact for clients, managing their needs and ensuring compliance.
- Oversee the delivery of high-quality accounting and tax services while identifying opportunities for additional support.
- Lead and mentor a small team of bookkeepers and trainee accountants, supporting their development.
- Ensure all work meets technical standards, deadlines, and business goals.
- Support the Head of Business Services with billing targets, workflow monitoring, and process improvements.
What We’re Looking For
- Qualified Accountant (ACA/ACCA/CIMA) or Qualified by Experience (QBE)
- Accountancy practice experience in a Business Services/Client Manager role
- Strong technical knowledge of accounting & tax with a client-focused approach
- People management & leadership skills - experience mentoring junior staff
- Ability to manage multiple client relationships, negotiate fees, and deliver commercial insights
- Confident handling compliance, statutory accounts, and regulatory requirements
- IT proficient - strong Excel and MS Office skills, plus experience with accounting software
What’s On Offer?
- Competitive salary
- 25 days holiday + bank holidays
- Employer pension contribution (up to 5%)
- Death in service benefit
- Professional development & training opportunities
- Access to cutting-edge accounting technology
- Cycle-to-work scheme
- Free on-site parking
- Employee assistance programme (24/7 medical, legal & financial support)
- Exclusive discounts & rewards programme
This is a fantastic opportunity for an experienced finance professional looking to take the next step in their career within a supportive and forward-thinking practice.
