Job Title: Sales Support Coordinator
The Role:
Our client are a leading hydraulic solutions company, providing a range of services and products to industries such as manufacturing, construction, and engineering. Our client’s commitment to customer service and high-quality solutions has helped us build strong, lasting relationships with clients. Due to ongoing growth, we are looking for a dedicated Sales Support person to join our dynamic team.
As an Sales Support representative, you will play a key role in supporting both internal teams and customers. You will handle a variety of responsibilities, from answering customer inquiries and providing technical support to assembling components and working with suppliers. Occasional travel to client sites may be required.
Key Responsibilities:
- Handle customer calls and emails, providing technical support and quotations.
- Assist trade counter customers, offering solutions and product advice.
- Develop strong relationships with new and existing customers.
- Process customer orders received via phone and email, ensuring smooth transactions.
- Coordinate with suppliers to confirm orders and handle inquiries.
- Joint customer visits when required.
Skills and Experience:
- Previous experience working with hydraulic sector is highly advantageous.
- Strong communication skills with the ability to build and maintain relationships with customers.
- Ability to manage multiple tasks and provide timely solutions to customer inquiries.
- Problem-solving skills to handle customer product issues and provide guidance.
What We Offer:
- Competitive salary package.
- Training and development opportunities.
- A supportive, team-oriented work environment.
- Opportunities for growth within a thriving hydraulic company.
If you are a motivated individual with a background in hydraulic systems or customer service, and you're ready to contribute to a dynamic team, apply now!