Job Title - Personal Injury Legal AssistantSalary - £23,000 - £27,000Location - Wakefield, West YorkshireContract - Full-time, permanent, hybrid working availableRole Overview & Daily Responsibilities:Assist lead file handlers in managing and advancing serious injury cases. Draft standard letters to progress cases using the case management system (ProClaim). Serve as the primary point of contact for Fee Earners, handling incoming calls. Manage telephone inquiries where possible and ensure detailed messages are relayed to the Fee Earner promptly. Collaborate with your line manager to meet agreed-upon KPIs on a monthly basis. Regularly update and maintain the case management system to ensure accuracy. Ensure filing systems and information management processes align with the firm's standards. Schedule appointments for the Fee Earner when necessary. Liaise with the Finance Department on matters regarding disbursement payments, outstanding accounts, and related tasks. Support the smooth operation of the firm by assisting other staff during busy periods, including document production, task list management, answering calls, and performing general administrative duties. Sort and organize incoming mail. Consistently meet performance targets in a goal-driven environment. Take on additional tasks as required by the business.Employee Benefits Package:25 to 30 days holiday + bank holidays Enhanced pension scheme Enhanced adoption leave, maternity & paternity pay Health insurance Medical insurance Free eye tests Reward & recognition - long service, prize draw, incentives Life insurance Firmwide bonus scheme Perkbox Hybrid working Free parking (if/when in office)About the Organisation:Our client is a top 100 UK law firm with a renowned reputation. In recent years, the organisation has modernised its working environment and operational procedures to enhance an already successful business model. By promoting an agile working policy, emphasising work-life balance, and providing a supportive setup, they have fostered a great culture.Application Criteria's:Due to the nature of the work, you will need to have gained experience working within a personal injury legal environment. Ideally you will have exposure to multi-track personal injury or medical negligence claims, however fast-track backgrounds will be considered.About CRA Consulting:CRA Consulting are a specialist legal recruiter, operating across the UK. CRA works in partnership with reputable law firms with either local, regional, national or international presence. We recruit at all levels from board, director and partnership level through to support staff. For additional information on how we can assist you with your next career move, visit the CRA Consulting Website at www.craconsultants.com.How to Apply:If this Personal Injury Legal Assistant vacancy is of interest, please click the apply button. Alternatively, if you would like to discuss with Lauren Hopkinson who is managing this vacancy, call for a confidential discussion. Are you wanting to review additional career opportunities? Visit our jobs page at jobsAdditional Information:CRA Legal follow strict best practice recruitment guidelines monitored by the Recruitment and Employment Confederation (REC). Please note our advertisements use salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. This Personal Injury Legal Assistant vacancy is very popular with the local legal community, so please apply quickly to ensure your application is considered. As part of our candidate registration and care process we at CRA Legal aim to respond to all successful applications within 2 working days.

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