Hire Desk Controller

Hire Desk Controller
Normanton, West Yorkshire
Starting From 25,000

• Do you have experience in administration or hire desk roles?
• Are you able to handle customer queries efficiently and professionally?

Hours:

• 8-hour days
• permanent.
• Shift patterns are Tuesday to Saturday or Sunday to Thursday, with varied start and finish times between 7am and 7pm

Benefits Package:

• Salary starting from 25k with the opportunity for overtime
• Company pension scheme
• Holiday loyalty scheme
• Company discount at Normanton Cafe
• A good remuneration package

As a Hire Desk Controller, you will be required to:

• Ensure the smooth running of Key Accounts and General Orders
• Process on/off hire orders accurately in the InspHire system
• Maintain a complete manual contract file with all relevant paperwork
• Liaise with the Transport Department for timely equipment movements
• Handle customer queries efficiently and update your Line Manager on any delays
• Promote teamwork and cooperation within the company
• Ensure all incoming calls are answered promptly and professionally

Candidate Requirements:

• GCSE in English and Maths
• Confidence with IT systems, particularly Excel
• Strong organizational and communication skills
• Ability to work well under pressure and follow instructions
• Self-motivated and able to work on your own initiative

Does this sound like something you want to be a part of? Call us today on (phone number removed) to discuss this role further!