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Salary: 26,000 - 30,000
Hours: Monday to Friday, 8am - 4.30pm or 9am - 5pm
Location: Office-based Wallingford
Are you highly organised, great at problem-solving, and a pro at keeping things running smoothly? Do you thrive in a busy environment where no two days are the same? If so, we have the perfect role for you.
Global CTS is looking for a Maintenance Coordinator to join a lively and friendly team in Wallingford. In this role, you will be responsible for managing maintenance contracts, scheduling jobs, and ensuring everything runs like clockwork.
Responsibilities
- Manage and maintain new and existing customer maintenance contracts
- Schedule maintenance jobs efficiently and accurately
- Create and issue work orders to subcontractors
- Follow up paperwork with engineers and subcontractors
- Issue customer paperwork and ensure records are up to date
- Set up remedial quotations and follow up on outstanding quotes
- Handle invoicing, including recurring maintenance invoices
- Manage contract renewals and ensure deadlines are met
- Be the first point of contact for complaints and queries, ensuring a high level of customer satisfaction
- Communicate any issues internally with relevant staff and ensure they are resolved in a timely manner
Skills and Experience
- Strong communication skills with confidence on the phone
- Highly organised with excellent time management
- Process-driven with a keen eye for detail
- Ability to work under pressure and meet deadlines
- Experience in contract renewals is an advantage but not essential
Why Join This Team
- Be part of a fun and supportive working environment
- Work for a growing company with great career opportunities
- Enjoy a varied and rewarding role where you can make a real difference
If you are ready for a new challenge and want to be part of a fantastic team, apply today.
