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Berry Recruitment are NOW hiring for an experienced and committed member for my clients Customer Service Team based in Wallingford. This role is being offered on a temp to permanent basis.
Role: Customer Service Administrator
Location: Wallingford, Oxfordshire
Salary: £26,000 - £29,000 Per Annum
Hours: 08:30 - 17:00
Holiday Entitlement: 25 days holiday bank holidays
About the role:As Customer Service Administrator your duties will be:
- To liaise with the Company's Customers by telephone and in writing.
- To review and process incoming orders ensuring quantities and pricing is correct
- To respond to enquiries about the Company's service and products
- Offer additional or alternative products to the customer as and when applicable
- Build customer relationships by taking ownership of calls and ensuring the customers' needs are always met or exceeded.
- Manage data entry via the CRM System
- Perform such duties as may be reasonably expected
About you:
- Educated to GCSE Level
- Computer literacy with good skills in Microsoft Office
- Able to communicate professionally, both written & verbal
- Able to prioritise and manage own workload.
- Ability to work and communicate confidently with a wide variety of employees and customers
- Be calm, and organised.
No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!"
For more information and to apply, contact the Oxford branch of Berry Recruitment - or click 'Apply Now' to submit your application.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
