Service Administrator/Scheduler

Berry Recruitment are NOW hiring for experienced and self-motivated Service Administrator/Scheduler

Are you highly organised, great at problem-solving, and a pro at keeping things running smoothly? Do you thrive in a busy environment? If so, we have the perfect role for you.

This role is a permanent position working alongside a team of 4 within the Fire & Security Service team. You will play a key role in the day-to-day scheduling and booking of all-new, existing and contracted customers.

Role: Service Administrator/Scheduler

Salary: £26,000 - £30,000 Per Annum (Negotiable)

Location Wallingford, Oxfordshire

Hours: Monday - Friday

Holiday Entitlement: 22 Days + Bank Holidays

Generous Benefits on offer and available upon discussion of the role.

About the role:As Service Administrator/Scheduler your duties will be:

• Taking calls from engineers and customers
• Book in domestic/commercial jobs, Electrical, Mechanical and Fire & Security
• Manage and maintain the diary, ensuring the engineer diaries have correct information/job numbers and job details
• Use of technical training where applicable - to progress in current job role
• Greet customers in the office, ensuring the relevant person is aware
• To order materials when required
• Issue certificates to relevant customers
• To observe and comply with the companies H&S policies and company procedures
• To remain professional with colleagues, and customers alike Ensures all operations are conducted in line with current Health and Safety legislation.
• Maintains cover for other department members during periods of planned and unplanned absence.
• Participates in and undertakes project work as required, reporting progress at departmental meetings.

Candidate Specification for the Service Administrator/Scheduler

• Previous experience of working within a similar role.
• Strong communication skills with confidence on the phone
• Highly organised with excellent time management
• Process-driven with a keen eye for detail
• Ability to work under pressure and meet deadlines

No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!"

For more information and to apply, contact the Oxford branch of Berry Recruitment - or click 'Apply Now' to submit your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.