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- Assist in delivering structured change management activities to support business transformation.
- Identify and support process efficiency improvements, working with the Business Change Manager and wider teams.
- Help deliver and manage communications for change initiatives.
- Contribute to training efforts by documenting requirements and supporting the design and delivery of training programmes.
- Document new processes for use in policy manuals, inductions, and as reference points for future change initiatives.
- Plan and track project activities within the business change programme.
- Develop actionable deliverables, such as resource, communications, and training plans.
- Support and engage with project teams, stakeholders, and IT specialists.
- Integrate change management activities into project plans and track progress.
- Report on project status and raise any issues promptly.
- Strong organisational and administrative skills.
- A keen interest in process improvement and business change.
- Excellent communication skills with the ability to engage with stakeholders at all levels.
- Detail-oriented with the ability to manage and document multiple tasks effectively.
