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Customer service representative
French Speaking Customer Service

French Speaking Customer Service

Alma Personnel

Posted 6 hours ago, valid for 3 days

Walsall, West Midlands WS4 1PL, England

£20,000 - £24,000 per annum

Full Time

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Sonic Summary

The job is for a French Speaking Customer Service Advisor based in Walsall.
Candidates must be fluent in French and possess excellent communication skills to provide exceptional customer service to clients in France.
The role involves answering customer calls and emails, updating order information, and maintaining accurate data entry and administrative tasks.
Previous experience in administration and customer service is required, along with good IT skills and the ability to work well under pressure.
The position is full-time and permanent, with a Monday to Friday schedule, and the salary details are not specified.

We are currently recruiting for a French Speaking Customer Service Advisor for our client in Walsall. The client is looking for an individual who is an excellent communicator and can deliver exceptional customer service.

PLEASE ONLY APPLY FOR THIS ROLE IF YOU ARE ABLE TO SPEAK FLUENT FRENCH AS YOU WILL BE DEALING WITH CUSTOMERS IN FRANCE DAILY.

Main duties:

Answering customer calls and emails, promptly and professionally
Updating customers regarding their orders
Ensuring data is entered accurately
Maintaining a high level of organisation and accuracy in administrative tasks
Achieving any objectives set and supporting colleagues

The ideal candidate:

Excellent customer service skills
Previous experience in Administration and Customer Service
Fluent in French
Excellent communication and and interpersonal skills
Works well under pressure
Proactive approach to their work
Good IT skills

This is a full time, permanent role, working Monday to Friday.

If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.

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